All Systems Operational
Javascript Tracker ? Operational
90 days ago
100.0 % uptime
Today
Data Collection ? Operational
90 days ago
100.0 % uptime
Today
Data Processing ? Operational
90 days ago
99.99 % uptime
Today
Message Sending ? Operational
90 days ago
100.0 % uptime
Today
Management Interface ? Operational
90 days ago
100.0 % uptime
Today
Knowledge Base ? Operational
90 days ago
100.0 % uptime
Today
Third-Party Services Operational
90 days ago
100.0 % uptime
Today
Drag and drop email composer ? Operational
90 days ago
100.0 % uptime
Today
Email Composer Image Uploads ? Operational
DNS ? Operational
CDN Gateway ? Operational
Google Cloud Platform Operational
Google Compute Engine Operational
Google Cloud Networking Operational
Google Cloud Storage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 27, 2021

No incidents reported today.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021

No incidents reported.

Nov 17, 2021

No incidents reported.

Nov 16, 2021
Postmortem - Read details
Nov 18, 16:47 UTC
Resolved - GCP is still reporting performance issues but this outage no longer impact Customer.io customers.

https://status.cloud.google.com/incidents/6PM5mNd43NbMqjCZ5REh
Nov 16, 19:57 UTC
Update - We are monitoring the Google outage here - https://status.cloud.google.com/incidents/6PM5mNd43NbMqjCZ5REh
Nov 16, 18:17 UTC
Monitoring - We've identified an issue with GCP which was impacting our ability to process data.

The incident appears to have been resolved by Google but we are monitoring to confirm.
Nov 16, 18:12 UTC
Investigating - We are currently investigating this issue.
Nov 16, 18:02 UTC
Nov 15, 2021

No incidents reported.

Nov 14, 2021

No incidents reported.

Nov 13, 2021

No incidents reported.