All Systems Operational
Uptime over the past 90 days. View historical uptime.
Javascript Tracker ? Operational
90 days ago
100.0 % uptime
Today
Data Collection ? Operational
90 days ago
100.0 % uptime
Today
Data Processing ? Operational
90 days ago
99.98 % uptime
Today
Message Sending ? Operational
90 days ago
99.98 % uptime
Today
Management Interface ? Operational
90 days ago
99.99 % uptime
Today
Knowledge Base ? Operational
90 days ago
100.0 % uptime
Today
Third-Party Services Operational
90 days ago
100.0 % uptime
Today
Drag and drop email composer ? Operational
90 days ago
100.0 % uptime
Today
Email Composer Image Uploads ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 29, 2024

No incidents reported today.

Oct 28, 2024

No incidents reported.

Oct 27, 2024

No incidents reported.

Oct 26, 2024

No incidents reported.

Oct 25, 2024

No incidents reported.

Oct 24, 2024
Form Submissions are not triggering campaigns
Resolved - The incident has been resolved. Form submission campaigns are fully operational.
Oct 24, 17:48 UTC
Monitoring - Our team identified the source of the issue and a fix has been deployed. Journeys are triggering as expected. We're monitoring for any contrary reports.
Oct 24, 17:33 UTC
Investigating - Our engineering team is currently investigating an issue that is preventing custom form submissions to not triggering the campaigns associated
Oct 24, 17:15 UTC
Delays creating new connections in CDP for EU Customers
Resolved - The system is stable and the incident is now resolved.
Oct 24, 09:04 UTC
Monitoring - Our team has released a fix that resolves the issue. We are currently monitoring system stability.
Oct 24, 09:00 UTC
Identified - Our team has identified the issue and is in the process of releasing a fix.
Oct 24, 08:46 UTC
Investigating - Our team is currently investigating an issue that can cause delays in creating new workspaces, destination mappings, and API Credentials in Data Pipelines for EU Customers
Oct 24, 08:31 UTC
Oct 23, 2024
US Customers Experiencing 500 Errors
Resolved - This incident has been resolved.
Oct 23, 14:27 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 23, 14:12 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 23, 14:11 UTC
Investigating - US customers may experience 500 errors for some requests. We are currently investigating this issue and will provide frequent updates on our progress.
Oct 23, 14:09 UTC
US Customers Experiencing 500 Errors
Resolved - US customers may have experienced 500 errors for some requests. The issue has been resolved and the systems is processing normally.
Oct 23, 13:00 UTC
Service Disruption on the EU Data Center
Resolved - The issue is now resolved and the system is fully operational.
Oct 23, 11:27 UTC
Monitoring - Our team has released a fix that should see the system stabilized and we are currently monitoring for further reports of issues.
Oct 23, 11:03 UTC
Investigating - Our team is aware of and is investigating reports of delays and service disruptions on the EU Data Center.
Oct 23, 10:56 UTC
Oct 22, 2024

No incidents reported.

Oct 21, 2024
Delays processing messages for US customers
Resolved - US customers may have experienced delays in messages being sent. We detected and resolved the issue and the system is back processing messages timely.
Oct 21, 07:00 UTC
Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024
Email Delivery in EU experiencing delays
Resolved - This incident has been resolved.
Oct 17, 16:02 UTC
Update - The issue resolution is in place. We will continue to monitor until the email queues are cleared, bringing sending fully back up to speed.
Oct 17, 15:38 UTC
Update - We are continuing to monitor this issue and thank you for your continued patience.
Oct 17, 14:07 UTC
Monitoring - Customers in our EU region will see delays with email sending currently. The issue has been identified and we will keep our customers apprised with updates as they become available. Thank you for your patience.
Oct 17, 13:29 UTC
Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

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