All Systems Operational
Javascript Tracker ? Operational
90 days ago
100.0 % uptime
Today
Data Collection ? Operational
90 days ago
100.0 % uptime
Today
Data Processing ? Operational
90 days ago
100.0 % uptime
Today
Message Sending ? Operational
90 days ago
99.86 % uptime
Today
Management Interface ? Operational
90 days ago
99.99 % uptime
Today
Knowledge Base ? Operational
90 days ago
100.0 % uptime
Today
Third-Party Services Operational
90 days ago
100.0 % uptime
Today
Drag and drop email composer ? Operational
90 days ago
100.0 % uptime
Today
Email Composer Image Uploads ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 2, 2022

No incidents reported today.

Dec 1, 2022

No incidents reported.

Nov 30, 2022

No incidents reported.

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022
Resolved - This incident is now resolved. All customers should be seeing normal rates sending newsletters and broadcasts.
Nov 25, 18:54 UTC
Monitoring - Efforts to restore the system have been successful and all customers should be seeing improvements in the rate of newsletter and broadcasts sending. There is a backlog of newsletters and broadcasts that we expect to be cleared within the hour. The CIO team is continuing to monitor the system.
Nov 25, 18:33 UTC
Update - The CIO team is continuing to work on a resolution but are seeing significant improvements in the sending of newsletters and broadcasts.
Nov 25, 17:43 UTC
Update - The CIO team is continuing to work on a resolution. Most customers will see an improvement on sending newsletters and broadcasts.
Nov 25, 16:48 UTC
Identified - The issue has been identified and most customers will start to see an improvement on sending newsletters and broadcasts. The CIO team is continuing to work on resolution of the issue.
Nov 25, 15:53 UTC
Investigating - Some customers in the Europe datacenter are experiencing a delayed rate of sending newsletters and broadcasts. Other email deliveries are working including event triggered and transactional emails.
The CIO team is investigating the issue and will update the status as we progress.

Nov 25, 15:26 UTC
Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022

No incidents reported.