Issue loading email editors and saving emails for some US customers.

Incident Report for Customer.io Status

Resolved

This incident has been resolved.
Posted Dec 08, 2024 - 15:46 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 08, 2024 - 15:39 UTC

Investigating

Some customers in the US may be experiencing intermittent issues where some email editors may not load or save messages.
Posted Dec 08, 2024 - 15:28 UTC
This incident affected: Data Processing and Message Sending.