Resolved -
The issue is now resolved, In-App Message sending is restored.
Sep 22, 13:44 UTC
Monitoring -
We have implemented a fix that has restored the in-app message-sending service. We are currently monitoring for performance.
Sep 22, 13:36 UTC
Identified -
We've identified the issue and we're currently investigating solutions to get in-app messages sent
Sep 22, 12:53 UTC
Investigating -
We have been noticing failures in In-App Message Sending in Customer.io. This issue is impacting all queued-up in-app messages.
Sep 22, 11:45 UTC