All Systems Operational

Uptime over the past 90 days. View historical uptime.
Javascript Tracker ? Operational
90 days ago
100.0 % uptime
Today
Data Collection ? Operational
90 days ago
100.0 % uptime
Today
Data Processing ? Operational
90 days ago
100.0 % uptime
Today
Message Sending ? Operational
90 days ago
100.0 % uptime
Today
Management Interface ? Operational
90 days ago
99.97 % uptime
Today
Knowledge Base ? Operational
90 days ago
100.0 % uptime
Today
Third-Party Services Operational
90 days ago
100.0 % uptime
Today
Drag and drop email composer ? Operational
90 days ago
100.0 % uptime
Today
Email Composer Image Uploads ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 13, 2025

No incidents reported today.

Jul 12, 2025

No incidents reported.

Jul 11, 2025
Webhooks are delayed
Resolved - The issue has been fixed and webhooks are now functioning properly.
Jul 11, 13:10 UTC
Monitoring - The team has fixed the issue and is currently monitoring to ensure webhooks are being processed properly.
Jul 11, 12:59 UTC
Identified - Some customers are experiencing a delay in webhooks being processed in the US region. The team has identified the problem and is currently working to restore the webhook functionality. No other functionality is affected.
Jul 11, 12:55 UTC
Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025
We're currently investigating an issue with accessing Workspaces
Resolved - This incident has been resolved. We sincerely apologize for the inconvenience and thank you for your patience!
Jul 7, 16:01 UTC
Monitoring - We have implemented a resolution and are monitoring the results.
Jul 7, 15:50 UTC
Identified - The issue has been identified and we are currently working on a resolution now. Thank you again for your patience!
Jul 7, 15:30 UTC
Update - We are continuing to investigate. We greatly appreciate your patience!
Jul 7, 14:58 UTC
Investigating - We are currently investigating an issue which is preventing customers from accessing their workspaces (https://fly.customer.io)
Jul 7, 14:29 UTC
Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025
Customers unable to access some parts of the Customer.io UI
Resolved - This incident has been resolved. Thank you for your patience!
Jul 3, 20:20 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 3, 20:12 UTC
Investigating - We're investigating an issue that is preventing customers from accessing some parts of the Integrations page, In-App Visual Editor, and Design Studio.
Jul 3, 19:55 UTC
Google Ads operations delayed.
Resolved - This incident has been resolved.
Jul 3, 03:43 UTC
Investigating - We're currently experiencing intermittent issues sending data to Google Ads.
Additionally, some customers may notice longer load times on the integrations page.
Jul 2, 22:17 UTC
Jul 2, 2025
Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

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