All Systems Operational

Uptime over the past 90 days. View historical uptime.
Javascript Tracker Operational
90 days ago
100.0 % uptime
Today
Data Collection Operational
90 days ago
100.0 % uptime
Today
Data Processing Operational
90 days ago
99.97 % uptime
Today
Message Sending Operational
90 days ago
100.0 % uptime
Today
Management Interface Operational
90 days ago
99.93 % uptime
Today
Knowledge Base Operational
90 days ago
100.0 % uptime
Today
Third-Party Services Operational
90 days ago
100.0 % uptime
Today
Drag and drop email composer Operational
90 days ago
100.0 % uptime
Today
Email Composer Image Uploads Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 3, 2026
User Interface is currently unavailable for some users in EU. Data processing delays
Resolved - This incident has been resolved. The Customer.io UI is available, and data processing has recovered to normal operating levels. We will continue internal follow-up and remediation work. Thank you for your patience.
Jul 3, 11:09 UTC
Monitoring - Processing is actively recovering. We apologize for the disruption this caused and will continue monitoring until it's fully caught up.
Jul 3, 10:25 UTC
Identified - The Customer.io UI is back online. We're continuing to work on system stability to confirm the issue is fully resolved. Processing is recovering but still delayed
Jul 3, 09:44 UTC
Investigating - Our team is currently investigating an issue where the Customer.io dashboard (fly.customer.io) is unavailable for some users in EU. We're also looking into potential data processing delays.
Jul 3, 09:07 UTC
Jul 2, 2026
User Interface is currently unavailable, data processing delays
Resolved - This incident has been resolved.
Jul 2, 14:16 UTC
Monitoring - The UI is back up and delays are actively recovering. We sincerely apologize for the inconvenience and appreciate your patience.
Jul 2, 13:59 UTC
Investigating - Our team is currently investigating an issue where the Customer.io dashboard (fly.customer.io) is unavailable. We're also looking into potential data processing delays.
Jul 2, 13:51 UTC
Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

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