All Systems Operational
Uptime over the past 90 days. View historical uptime.
Javascript Tracker ? Operational
90 days ago
100.0 % uptime
Today
Data Collection ? Operational
90 days ago
100.0 % uptime
Today
Data Processing ? Operational
90 days ago
99.99 % uptime
Today
Message Sending ? Operational
90 days ago
99.98 % uptime
Today
Management Interface ? Operational
90 days ago
99.9 % uptime
Today
Knowledge Base ? Operational
90 days ago
100.0 % uptime
Today
Third-Party Services Operational
90 days ago
100.0 % uptime
Today
Drag and drop email composer ? Operational
90 days ago
100.0 % uptime
Today
Email Composer Image Uploads ? Operational
DNS ? Operational
CDN Gateway ? Operational
Google Cloud Platform Operational
Google Compute Engine Operational
Google Cloud Networking Operational
Google Cloud Storage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Feb 26, 2021

No incidents reported today.

Feb 25, 2021
Intermittent connectivity with customer.io management interface
Resolved - This incident has been resolved. Thank you for your patience.
Feb 25, 18:06 UTC
Monitoring - The connectivity issues have resolved. We will continue to monitor the situation.
Feb 25, 16:12 UTC
Investigating - We are monitoring connectivity issues with our management interface.
We will post an update as soon as we have further information.
No other services are affected and messages are being processed as normal.
Feb 25, 15:53 UTC
Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

Feb 17, 2021

No incidents reported.

Feb 16, 2021

No incidents reported.

Feb 15, 2021

No incidents reported.

Feb 14, 2021

No incidents reported.

Feb 13, 2021
New Account Signup / Workspace Creation Outage
Resolved - We've confirmed that service is fully restored as of 18:26 PST.
Feb 13, 03:03 UTC
Update - We've identified that this outage also impacts the ability to submit in-app support request. To contact our support team you can email us directly at win@customer.io.
Feb 13, 00:44 UTC
Update - We are continuing to monitor for any further issues.
Feb 13, 00:31 UTC
Monitoring - Customer.io is tracking an outage at our cloud provider which is impacting account signup and new workspace creation.
Feb 13, 00:31 UTC
Feb 12, 2021

No incidents reported.

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