Customer.io Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Javascript Tracker Operational

90 days ago

100.0 % uptime

Today

Data Collection Operational

90 days ago

100.0 % uptime

Today

Data Processing Operational

90 days ago

99.96 % uptime

Today

Email Sending Operational

90 days ago

99.96 % uptime

Today

Management Interface Operational

90 days ago

99.99 % uptime

Today

Knowledge Base Operational

90 days ago

100.0 % uptime

Today

Third-Party Services Operational

Email Support Processing Operational

Email Composer Image Uploads Operational

SendGrid API v2 Operational

AWS route53 Operational

AWS s3-us-standard Operational

AWS s3-us-west-2 Operational

AWS cloudFront Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 24, 2018

No incidents reported today.

Sep 23, 2018

No incidents reported.

Sep 22, 2018

No incidents reported.

Sep 21, 2018

No incidents reported.

Sep 20, 2018

No incidents reported.

Sep 19, 2018

No incidents reported.

Sep 18, 2018

No incidents reported.

Sep 17, 2018

No incidents reported.

Sep 16, 2018

No incidents reported.

Sep 15, 2018

No incidents reported.

Sep 14, 2018

No incidents reported.

Sep 13, 2018

No incidents reported.

Sep 12, 2018

No incidents reported.

Sep 11, 2018

API Credentials Not Visible

Resolved - Our engineers have rolled back a recent change that influenced this issue and API Credential visibility has been restored.
Sep 11, 18:30 UTC

Update - Our engineers are still in the process of investigating the issue.

We will provide another update by 6:50 PM UTC
Sep 11, 18:19 UTC

Update - Our engineers are still investigating the root cause of the API credentials visibility issue.

We will provide another update by 6:20 PM UTC
Sep 11, 17:50 UTC

Update - Our engineers are still investigating the issue.

We will provide another update by 5:50 PM UTC
Sep 11, 17:21 UTC

Investigating - We are investigating a frontend issue resulting in API credentials not being displayed in the credentials management section of the account.

Severity: Low - Display issue / API Credentials are still functional.

We will provide another update by 10:20 AM PST
Sep 11, 16:52 UTC

Sep 10, 2018

No incidents reported.