All Systems Operational
Uptime over the past 90 days. View historical uptime.
Javascript Tracker ? Operational
90 days ago
100.0 % uptime
Today
Data Collection ? Operational
90 days ago
100.0 % uptime
Today
Data Processing ? Operational
90 days ago
99.98 % uptime
Today
Message Sending ? Operational
90 days ago
99.98 % uptime
Today
Management Interface ? Operational
90 days ago
99.99 % uptime
Today
Knowledge Base ? Operational
90 days ago
100.0 % uptime
Today
Third-Party Services Operational
90 days ago
100.0 % uptime
Today
Drag and drop email composer ? Operational
90 days ago
100.0 % uptime
Today
Email Composer Image Uploads ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 18, 2024

No incidents reported today.

Sep 17, 2024

No incidents reported.

Sep 16, 2024
Drag and Drop Editor Errors
Resolved - This incident has been resolved.
Sep 16, 01:30 UTC
Update - The team is continuing to work on a resolution for the issue.
Sep 16, 00:49 UTC
Identified - The team has identified the issue and is working on a resolution. The ability to save in the drag and drop editor is still unavailable. All other functionality including data collections, data processing and message sending is working normally.
Sep 15, 23:29 UTC
Investigating - We are investigating an issue with our Drag and Drop editor. As a result we have disabled the ability to save changes in the editor. We are working to resolve the issue. All other functionality including data collection, data processing and message sending is working normally.
Sep 15, 22:42 UTC
Sep 15, 2024
Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024
Some Customers Experiencing Delays
Resolved - The issue is resolved. All sending and user interface interactions are working normally.
Sep 12, 17:09 UTC
Update - We are continuing to monitor for any further issues.
Sep 12, 17:07 UTC
Monitoring - The team has solved the issue and is currently monitoring the system to ensure complete resolution.
Sep 12, 16:58 UTC
Identified - Some customers in the US data center are experiencing delays on sending and user interface issues. The team is working on a solution.
Sep 12, 16:47 UTC
Sep 11, 2024

No incidents reported.

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024
Multi-Language Emails Issue
Resolved - The fix has now been released and the issue is resolved.
Sep 6, 14:14 UTC
Identified - Our team has identified the issue and is currently working on a fix.
Sep 6, 14:02 UTC
Investigating - We have received reports of Multi-Language variant email templates not updating content reliably. Our team is currently investigating.
In case you run into the issue, please save changes on each variant template, then refresh before switching variant tabs.
Sep 6, 13:53 UTC
Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

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