All Systems Operational

Uptime over the past 90 days. View historical uptime.
Javascript Tracker ? Operational
90 days ago
100.0 % uptime
Today
Data Collection ? Operational
90 days ago
100.0 % uptime
Today
Data Processing ? Operational
90 days ago
100.0 % uptime
Today
Message Sending ? Operational
90 days ago
100.0 % uptime
Today
Management Interface ? Operational
90 days ago
99.97 % uptime
Today
Knowledge Base ? Operational
90 days ago
100.0 % uptime
Today
Third-Party Services Operational
90 days ago
100.0 % uptime
Today
Drag and drop email composer ? Operational
90 days ago
100.0 % uptime
Today
Email Composer Image Uploads ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 14, 2025

No incidents reported today.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025
Some customers are experiencing an error when making edits in the Code (HTML) Editor
Resolved - This incident has been resolved.
May 7, 14:49 UTC
Monitoring - Our resolution has been pushed to production now. We're now checking with customers to see if they're still experiencing the issue before resolving.
May 7, 14:40 UTC
Identified - Our engineers are aware of an issue that is causing the Code Editor to return a "Something went wrong" error when trying to edit the message header settings (From, Subject, etc.). We've identified the issue and are working quickly to get it resolved.
May 7, 14:30 UTC
Delays in sending and UI experience
Resolved - The issue has been resolved.
May 7, 00:35 UTC
Monitoring - The issue has been fixed and the team is monitoring to ensure all data is processing properly. The access to the user interface and APIs is restored.
May 7, 00:28 UTC
Identified - Some customers in the US datacenter are experiencing delays in message sending and may experience interruptions when using the user interface or APIs. The team has identified the issue and are working towards a solution.
May 7, 00:19 UTC
May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.

May 1, 2025
Issues with Design Studio - EU Region
Resolved - This incident has been resolved.
May 1, 15:23 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 1, 15:20 UTC
Investigating - We are currently investigating an issue where template previews are not rendering for customers using the Design Studio editor in our EU region.

Message sending is not affected; just creating/editing templates in Design Studio.

Drag-and-drop, Rich-Text, and Code editors are unaffected.
May 1, 15:10 UTC
Apr 30, 2025

No incidents reported.

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