Resolved -
This incident has been resolved and all backlogs have been processed.
Jul 20, 22:58 UTC
Monitoring -
A fix has been deployed, and we are processing any delayed backlogs. We are continuing to monitor the results.
Jul 20, 22:38 UTC
Identified -
The issue has been identified and we're working on a fix. Thank you for your patience.
Jul 20, 22:29 UTC
Investigating -
Our engineers are currently looking into an issue that is causing data processing and message-sending delays for a small subset of customers in the US region. We apologise for any inconvenience caused.
Jul 20, 21:35 UTC