Customer.io Status

Experiencing Issues with SendGrid API v2

Uptime over the past 90 days. View historical uptime.

Javascript Tracker Operational

90 days ago

100.0 % uptime

Today

Data Collection Operational

90 days ago

100.0 % uptime

Today

Data Processing Operational

90 days ago

99.98 % uptime

Today

Email Sending Operational

90 days ago

99.98 % uptime

Today

Management Interface Operational

90 days ago

99.99 % uptime

Today

Knowledge Base Operational

90 days ago

100.0 % uptime

Today

Third-Party Services Operational

Email Support Processing Operational

Email Composer Image Uploads Operational

SendGrid API v2 Under Maintenance

AWS route53 Operational

AWS s3-us-standard Operational

AWS s3-us-west-2 Operational

AWS cloudFront Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 18, 2018

No incidents reported today.

Jul 17, 2018

Issues with API collection infrastructure

Resolved - The issue is now resolved and data collection is again operational.
Jul 17, 20:05 UTC

Update - We've investigated further and this issue is related to an issue that google just posted. See https://status.cloud.google.com/incident/cloud-networking/18012 for further details.
Jul 17, 19:37 UTC

Investigating - We're having intermittent outages in our API collection servers load balancers causing some requests to be rejected. We're investigating. We will post a further update at 8:00 PM UTC.
Jul 17, 19:31 UTC

Jul 16, 2018

No incidents reported.

Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 12, 2018

No incidents reported.

Jul 11, 2018

No incidents reported.

Jul 10, 2018

No incidents reported.

Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.

Jul 6, 2018

No incidents reported.

Jul 5, 2018

No incidents reported.

Jul 4, 2018

No incidents reported.