All Systems Operational
Javascript Tracker
Operational
90 days ago
100.0 % uptime
Today
Data Collection
Operational
90 days ago
100.0 % uptime
Today
Data Processing
Operational
90 days ago
99.98 % uptime
Today
Message Sending
Operational
90 days ago
99.97 % uptime
Today
Management Interface
Operational
90 days ago
99.96 % uptime
Today
Knowledge Base
Operational
90 days ago
100.0 % uptime
Today
Third-Party Services Operational
90 days ago
99.9 % uptime
Today
Drag and drop email composer
Operational
90 days ago
99.9 % uptime
Today
Email Composer Image Uploads
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 3, 2023

No incidents reported today.

Oct 2, 2023

No incidents reported.

Oct 1, 2023

No incidents reported.

Sep 30, 2023

No incidents reported.

Sep 29, 2023

No incidents reported.

Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023
Resolved - This incident has been resolved.
Sep 26, 15:14 UTC
Monitoring - A solution has been applied we are monitoring.
Sep 26, 15:11 UTC
Investigating - We are currently investigating reports of errors in the User Interface.
Sep 26, 14:59 UTC
Sep 25, 2023

No incidents reported.

Sep 24, 2023
Resolved - This incident has been resolved.
Sep 24, 15:42 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 24, 15:38 UTC
Investigating - We are currently investigating this issue.
Sep 24, 15:33 UTC
Sep 23, 2023

No incidents reported.

Sep 22, 2023
Resolved - The issue is now resolved, In-App Message sending is restored.
Sep 22, 13:44 UTC
Monitoring - We have implemented a fix that has restored the in-app message-sending service. We are currently monitoring for performance.
Sep 22, 13:36 UTC
Identified - We've identified the issue and we're currently investigating solutions to get in-app messages sent
Sep 22, 12:53 UTC
Investigating - We have been noticing failures in In-App Message Sending in Customer.io. This issue is impacting all queued-up in-app messages.
Sep 22, 11:45 UTC
Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.