All Systems Operational

Uptime over the past 90 days. View historical uptime.
Javascript Tracker Operational
90 days ago
100.0 % uptime
Today
Data Collection Operational
90 days ago
100.0 % uptime
Today
Data Processing Operational
90 days ago
100.0 % uptime
Today
Message Sending Operational
90 days ago
99.99 % uptime
Today
Management Interface Operational
90 days ago
99.98 % uptime
Today
Knowledge Base Operational
90 days ago
100.0 % uptime
Today
Third-Party Services Operational
90 days ago
100.0 % uptime
Today
Drag and drop email composer Operational
90 days ago
100.0 % uptime
Today
Email Composer Image Uploads Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 5, 2026

No incidents reported today.

Sep 4, 2026

Reduced Deliverability to Microsoft-Hosted Email Addresses
Resolved - Microsoft has resolved the underlying issue, we are seeing deliveries to their services resume as normal. Earlier bounces will be retried accordingly. We appreciate your understanding and please do reach out to support if you need any further assistance.
Sep 4, 13:35 UTC
Monitoring - Starting around 08:00 UTC, Microsoft began experiencing an incident causing an increased volume of deferred/bounced emails. We are actively monitoring the situation. No other email providers are currently affected.
Sep 4, 12:30 UTC
Investigating - We are currently investigating reports of reduced deliverability affecting messages sent to Microsoft-hosted email addresses. Our team is actively looking into this and we will provide an update as soon as we have more information. Thank you for your patience!
Sep 4, 12:16 UTC

Sep 3, 2026

Investigating issues with the Agent
Resolved - This incident has been resolved.
Sep 3, 17:34 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 3, 17:32 UTC
Identified - Our team has found an issue causing degraded experiences for interactions with the Agent within customer.io. We are working on a fix now.
Sep 3, 17:29 UTC

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

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