Issue preventing some workspaces from loading in the US

Incident Report for Customer.io Status

Resolved

This incident has been resolved.
Posted Oct 31, 2025 - 18:12 UTC

Monitoring

A fix has been implementing and we are monitoring the results.
Posted Oct 31, 2025 - 18:06 UTC

Identified

The issue has been identified and we are working on a fix
Posted Oct 31, 2025 - 18:01 UTC

Investigating

We are currently investigating an issue impacting loading of the user interface for some workspaces in the US
Posted Oct 31, 2025 - 17:48 UTC
This incident affected: Management Interface.