Some Workspaces on the EU Data Center are experiencing delays

Incident Report for Customer.io Status

Resolved

We are seeing all performance back to normal. The incident is now resolved.
Posted Apr 17, 2024 - 08:49 UTC

Monitoring

A fix has been implemented and our team is currently monitoring results.
Posted Apr 17, 2024 - 08:44 UTC

Identified

Our team has identified the issue and is working on deploying a fix.
Posted Apr 17, 2024 - 08:34 UTC

Investigating

We are seeing some delays in message sending on some workspaces. Our team is currently investigating the issue.
Posted Apr 17, 2024 - 08:29 UTC
This incident affected: Data Processing and Message Sending.