Some workspaces experiencing delays in campaign journeys and deliveries in US Data Center

Incident Report for Customer.io Status

Resolved

This incident has been resolved.
Posted Nov 04, 2025 - 21:54 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 04, 2025 - 21:12 UTC

Investigating

We are currently investigating this issue.
Posted Nov 04, 2025 - 20:46 UTC
This incident affected: Data Processing and Message Sending.