Sending is delayed in EU

Incident Report for Customer.io Status

Resolved

This issue is now resolved and message sending is now progressing as expected.

Posted Oct 05, 2024 - 13:01 UTC

Monitoring

The team has fixed the issue and message sending is now progressing as expected. The team will continue to monitor for any further issues.

Posted Oct 05, 2024 - 12:38 UTC

Investigating

Some customers may experience a delay in sending. This is only affecting the EU region. All other features of Journeys is functioning fine. The team is investigating the issue.

Posted Oct 05, 2024 - 12:31 UTC

This incident affected: Message Sending.