Message sending delays

Incident Report for Customer.io Status

Resolved

This incident has been resolved.
Posted Apr 07, 2025 - 20:48 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 07, 2025 - 20:38 UTC

Investigating

We're currently investigating an issue that is causing delays between Transactional API requests being received and messages being sent.
Posted Apr 07, 2025 - 20:13 UTC
This incident affected: Message Sending.