Some customers in our US region may experience errors and delays

Incident Report for CustomerIO

Resolved

This incident has been resolved. We greatly appreciate your patience!
Posted Feb 23, 2026 - 20:42 UTC

Monitoring

A fix has been implemented and we're continuing to monitor for stability. Thank you for your patience!
Posted Feb 23, 2026 - 20:28 UTC

Identified

We're currently investigating an issue that may be impacting some US-based customers, potentially causing UI errors along with delays in processing and message delivery. We appreciate your patience as our team works to get this resolved.
Posted Feb 23, 2026 - 20:11 UTC
This incident affected: Data Processing and Message Sending.
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