Warehouse Delays

Incident Report for Customer.io Status

Resolved

This incident has been resolved

Posted Jun 12, 2024 - 20:09 UTC

Update

The engineering team has implemented a fix which has resolved the issue. We will continue to monitor this for now.

Posted Jun 12, 2024 - 19:47 UTC

Identified

Our engineers have found the source of the issue and are currently working on a resolution.

Posted Jun 12, 2024 - 19:42 UTC

Investigating

Our engineers have noticed an issue which may result in delays exporting to customer data warehouses. This is only a temporary delay to processing, and will not result in any data loss. Our engineers are investigating for a root cause now.

Posted Jun 12, 2024 - 19:16 UTC