Multi-Language Emails Issue

Incident Report for Customer.io Status

Resolved

The fix has now been released and the issue is resolved.

Posted Sep 06, 2024 - 14:14 UTC

Identified

Our team has identified the issue and is currently working on a fix.

Posted Sep 06, 2024 - 14:02 UTC

Investigating

We have received reports of Multi-Language variant email templates not updating content reliably. Our team is currently investigating.
In case you run into the issue, please save changes on each variant template, then refresh before switching variant tabs.

Posted Sep 06, 2024 - 13:53 UTC

This incident affected: Management Interface.