UI inaccessible

Incident Report for CustomerIO

Resolved

The issues affecting the UI have been resolved, and the system is functioning normally.
Posted Jun 02, 2026 - 22:57 UTC

Monitoring

We have rolled out a fix for the remaining UI-related issues and are watching system behavior closely.
Posted Jun 02, 2026 - 22:43 UTC

Identified

Our team has identified additional UI-related issues affecting some customers. We are working on a fix now.
Posted Jun 02, 2026 - 22:25 UTC

Monitoring

A fix has been deployed for the issue affecting access to the UI. We are monitoring performance and customer feedback.
Posted Jun 02, 2026 - 21:33 UTC

Investigating

Our team is aware of an issue affecting access to the Customer.io UI and we are working to identify the cause.
Posted Jun 02, 2026 - 21:18 UTC
This incident affected: Management Interface.