Intermittent loading issues in the Customer.io UI

Incident Report for Customer.io Status

Resolved

This incident has been resolved.
Posted Oct 29, 2025 - 15:52 UTC

Update

We are continuing to monitor for any further issues.
Posted Oct 29, 2025 - 15:48 UTC

Monitoring

A fix has been implemented and the team will continue to monitor the issue.
Posted Oct 29, 2025 - 15:48 UTC

Identified

The issue has been identified and the team is working on a fix.
Posted Oct 29, 2025 - 15:11 UTC

Investigating

We are currently investigating reports that the Customer.io UI is slow to load at times.
Posted Oct 29, 2025 - 15:04 UTC
This incident affected: Management Interface.