Some US customers may experience delays in message sending

Incident Report for CustomerIO

Resolved

This incident has been resolved.
Posted Sep 19, 2026 - 23:17 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 19, 2026 - 23:10 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 19, 2026 - 22:52 UTC

Investigating

We are currently investigating this issue.
Posted Sep 19, 2026 - 22:50 UTC
This incident affected: Message Sending.