In-app Message are not sending reliably
Incident Report for Customer.io Status
Resolved
The incident has been resolved. In-app message sending is back fully operational.
Posted Aug 30, 2024 - 13:02 UTC
Monitoring
Our team has released a fix for the issue and confirmed In-app Messages are sending as expected. We're monitoring for any contrary reports.
Posted Aug 30, 2024 - 12:54 UTC
Update
Our team continues working on a fix for the issue.
Posted Aug 30, 2024 - 12:07 UTC
Identified
Our team has identified the issue and we are currently working on a fix.
Posted Aug 30, 2024 - 11:35 UTC
Investigating
We have received reports of In-app messages not being received as expected. Our team is currently investigating those reports.
Posted Aug 30, 2024 - 11:21 UTC
This incident affected: Message Sending.