Some customers in our EU region are experiencing delays

Incident Report for Customer.io Status

Resolved

This incident has been resolved.
Posted Sep 26, 2025 - 15:44 UTC

Monitoring

We have a resolution in place now, and backlogs are currently being processed. We'll be back with an update once the issue is all clear.
Posted Sep 26, 2025 - 15:20 UTC

Identified

We are currently working to resolve this issue, and the UI may be inaccessible for a short time.
Posted Sep 26, 2025 - 14:59 UTC
This incident affected: Data Processing.