US Customers using mobile sdk, javascript calls, and cdp api may experience errors with calls to the api.

Incident Report for Customer.io Status

Resolved

This incident has been resolved.
Posted Aug 24, 2025 - 16:39 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 24, 2025 - 16:01 UTC

Investigating

We are currently investigating this issue.
Posted Aug 24, 2025 - 15:31 UTC
This incident affected: Data Processing.