Some users are seeing email delays in the US. EU is not impacted. No other features and functionalities are impacted.
Incident Report for Customer.io Status
Resolved
This incident has been resolved.
Posted May 17, 2024 - 00:39 UTC
Monitoring
The cause of the issue has been resolved. We are processing emails now. We have a queue of emails to process.
Posted May 16, 2024 - 23:52 UTC
Identified
We have determined that this is related a outage Google Cloud is experiencing.
Posted May 16, 2024 - 23:42 UTC
Investigating
We are currently investigating this issue.
Posted May 16, 2024 - 23:03 UTC
This incident affected: Message Sending.