Investigating Connectivity Issues

Incident Report for CustomerIO

Resolved

This incident has been resolved.
Posted Jun 14, 2026 - 00:00 UTC

Monitoring

A fix has been implemented and the systems are recovering.
We are monitoring UI for any other issue.
Posted Jun 13, 2026 - 23:46 UTC

Identified

The team has identified the issue and is actively working on a fix
Posted Jun 13, 2026 - 22:21 UTC

Investigating

We are aware of an issue affecting access to our web application. Customers may encounter ERR_CONNECTION_REFUSED when attempting to access the UI.

At this time, we are not aware of any impact beyond UI accessibility. Message processing and delivery continue to operate normally.

Our team is actively investigating the issue and working to restore full service as quickly as possible.

We will provide updates as more information becomes available.
Posted Jun 13, 2026 - 21:18 UTC