We are experiencing failures in sending push notifications for some users is the US region. All other services are functioning as expected.

Incident Report for Customer.io Status

Resolved

This incident has been resolved.
Posted Sep 24, 2023 - 15:42 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 24, 2023 - 15:38 UTC

Investigating

We are currently investigating this issue.
Posted Sep 24, 2023 - 15:33 UTC
This incident affected: Message Sending.