Email Delivery in EU experiencing delays

Incident Report for Customer.io Status

Resolved

This incident has been resolved.

Posted Oct 17, 2024 - 16:02 UTC

Update

The issue resolution is in place. We will continue to monitor until the email queues are cleared, bringing sending fully back up to speed.

Posted Oct 17, 2024 - 15:38 UTC

Update

We are continuing to monitor this issue and thank you for your continued patience.

Posted Oct 17, 2024 - 14:07 UTC

Monitoring

Customers in our EU region will see delays with email sending currently. The issue has been identified and we will keep our customers apprised with updates as they become available. Thank you for your patience.

Posted Oct 17, 2024 - 13:29 UTC

This incident affected: Message Sending.