User Interface is currently unavailable, data processing delays

Incident Report for CustomerIO

Resolved

This incident has been resolved.

Posted Jul 02, 2026 - 14:16 UTC

Monitoring

The UI is back up and delays are actively recovering. We sincerely apologize for the inconvenience and appreciate your patience.

Posted Jul 02, 2026 - 13:59 UTC

Investigating

Our team is currently investigating an issue where the Customer.io dashboard (fly.customer.io) is unavailable. We're also looking into potential data processing delays.

Posted Jul 02, 2026 - 13:51 UTC

This incident affected: Data Processing and Management Interface.