Some customers in our EU region may experience errors and delays

Incident Report for CustomerIO

Resolved

This incident has been resolved.
Posted Apr 17, 2026 - 20:16 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 17, 2026 - 20:13 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 17, 2026 - 20:08 UTC

Investigating

We are currently investigating this issue.
Posted Apr 17, 2026 - 20:07 UTC
This incident affected: Data Collection, Data Processing, and Management Interface.