New account and workspace creation is affected.

Incident Report for Customer.io Status

Resolved

Account and workspace creation are working as expected again.
The incident has been resolved.
Posted Feb 07, 2025 - 00:13 UTC

Monitoring

A fix has been deployed and we are monitoring the health of the systems.
Posted Feb 07, 2025 - 00:10 UTC

Identified

The team has identified the issue and is in the process of deploying a fix.
Posted Feb 07, 2025 - 00:07 UTC

Investigating

Some customers may experience issues creating new accounts and / or workspaces.
We are aware of the issue and are actively working on a fix.
Posted Feb 07, 2025 - 00:06 UTC