Some customers in our US region are experiencing delays

Incident Report for Customer.io Status

Resolved

This incident has been resolved.
Posted Sep 13, 2025 - 14:28 UTC

Monitoring

We have a resolution in place now, and the backlogs are currently being processed. We'll be back with an update once the issue is all clear.
Posted Sep 13, 2025 - 14:16 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 13, 2025 - 14:08 UTC

Investigating

We are currently investigating this issue.
Posted Sep 13, 2025 - 14:01 UTC