Processing delays
Incident Report for Customer.io Status
Resolved
This issue has been resolved. Some workspaces with larger backlogs are still processing and the team continues to monitor.
Posted Apr 22, 2024 - 18:41 UTC
Monitoring
We have released a fix for this issue and are currently monitoring.
Posted Apr 22, 2024 - 17:58 UTC
Update
We are continuing to work on a fix for this issue.
Posted Apr 22, 2024 - 17:33 UTC
Update
We are currently working on a fix for the issue.
Posted Apr 22, 2024 - 17:03 UTC
Identified
The team has identified the issue and is currently working on a fix.
Posted Apr 22, 2024 - 16:38 UTC
Investigating
We are investigating an issue that may cause some processing delays for some customers. All data are being stored and will be processed once this issue is resolved. No other functionality is affected.
Posted Apr 22, 2024 - 16:11 UTC
This incident affected: Data Processing.