Reverse ETL syncs may experience delays in US

Incident Report for Customer.io Status

Resolved

This incident has been resolved.
Posted Feb 13, 2026 - 23:02 UTC

Monitoring

A fix has been implemented and we are monitoring.
Posted Feb 13, 2026 - 22:51 UTC

Identified

A subset of customers in US may experience delays on completing reverse ETL syncs.
Posted Feb 13, 2026 - 22:42 UTC