This incident was caused by a problem with a vendor, and has now been resolved. We have notified any customers that were directly impacted.
Posted Sep 16, 2024 - 01:30 UTC
Update
The team is continuing to work on a resolution for the issue.
Posted Sep 16, 2024 - 00:49 UTC
Identified
The team has identified the issue and is working on a resolution. The ability to save in the drag and drop editor is still unavailable. All other functionality including data collections, data processing and message sending is working normally.
Posted Sep 15, 2024 - 23:29 UTC
Investigating
We are investigating an issue with our Drag and Drop editor. As a result we have disabled the ability to save changes in the editor. We are working to resolve the issue. All other functionality including data collection, data processing and message sending is working normally.
Posted Sep 15, 2024 - 22:42 UTC
This incident affected: Third-Party Services (Drag and drop email composer).