Some customers seeing delays setting up Pipelines in new EU workspaces

Incident Report for CustomerIO

Resolved

This incident has been resolved.

Posted Jun 05, 2026 - 13:35 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 05, 2026 - 13:12 UTC

Investigating

We are currently investigating a delay affecting the setup of Pipelines in newly created workspaces in our EU region. Customers creating new workspaces may experience longer than expected wait times before Pipelines become available.

Our team is actively working on this and we will post another update shortly. Thank you for your patience.

Posted Jun 05, 2026 - 12:30 UTC

This incident affected: Management Interface.