We're currently investigating issues with In-App Message composing and receiving.

Incident Report for Customer.io Status

Resolved

This issue has now been resolved. Thank you for your patience!

Posted Jan 29, 2024 - 18:32 UTC

Monitoring

The issue has been identified. We're currently monitoring performance.

Posted Jan 29, 2024 - 18:04 UTC

Update

We are continuing to investigate this issue.

Posted Jan 29, 2024 - 17:32 UTC

Investigating

We are currently experiencing an error when saving content through the In-App Message composer. This is also resulting in delays with receiving In-App Messages. We are investigating this issue.

Posted Jan 29, 2024 - 16:59 UTC

This incident affected: Message Sending and Management Interface.