Some customers in our EU region may experience errors and delays

Incident Report for CustomerIO

Resolved

This incident has been resolved.
Posted May 06, 2026 - 16:26 UTC

Monitoring

The UI is available as expected, and we are monitoring before marking this as fully resolved. Thank you again for your patience!
Posted May 06, 2026 - 16:14 UTC

Identified

Our engineers are looking into an issue where some workspaces aren't loading as expected. Processing and deliveries may be delayed. We're working to get this resolved and will post an update soon. Thank you for your patience!
Posted May 06, 2026 - 16:00 UTC
This incident affected: Data Collection, Data Processing, and Management Interface.
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