Unable to log in to management interface
Incident Report for Customer.io
Resolved
No further issues were found and everything is back to normal operation.
Posted Oct 24, 2018 - 22:59 UTC
Monitoring
A fix has been put in place and API processing is back to normal. We're continuing to monitor for any additional issues.
Posted Oct 24, 2018 - 22:47 UTC
Investigating
API processing is currently delayed as a result of the recent outage. We're currently investigating this issue.
Posted Oct 24, 2018 - 22:34 UTC
Monitoring
We've deployed a fix and it looks like things are back to normal. We're monitoring to make sure that's the case before calling it resolved.
Posted Oct 24, 2018 - 22:14 UTC
Investigating
A database issue is affecting a subset of customers. We're currently looking in to it.
Posted Oct 24, 2018 - 21:57 UTC
This incident affected: Data Processing.