Drag and drop editor is temporarily inaccessible
Incident Report for Customer.io
Resolved
This incident has been resolved.
Posted Mar 26, 2019 - 11:17 UTC
Monitoring
A fix has been implemented by our block editor provider and we are monitoring the results.
Posted Mar 26, 2019 - 10:46 UTC
Identified
The third-party provider for our block editor is currently troubleshooting authentication issues. As a result customers using our block editor cannot currently edit their messages. We’re in communication with them and they are working to restore functionality as soon as possible.
Posted Mar 26, 2019 - 10:14 UTC
This incident affected: Management Interface.