All Systems Operational
Javascript Tracker   ? Operational
90 days ago
100.0 % uptime
Today
Data Collection   ? Operational
90 days ago
100.0 % uptime
Today
Data Processing   ? Operational
90 days ago
99.47 % uptime
Today
Email Sending   ? Operational
90 days ago
99.47 % uptime
Today
Management Interface   ? Operational
90 days ago
99.47 % uptime
Today
Knowledge Base   ? Operational
90 days ago
100.0 % uptime
Today
Third-Party Services Operational
Email Support Processing   ? Operational
Email Composer Image Uploads   ? Operational
SendGrid API v2   Operational
AWS ec2-us-east-1   Operational
AWS ec2-us-west-2   Operational
AWS route53   Operational
AWS s3-us-standard   Operational
AWS s3-us-west-2   Operational
AWS cloudFront   Operational
AWS elb-us-east-1   Operational
AWS elb-us-west-2   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Infrastructure Change Jan 12, 13:00-13:15 UTC
We'll be performing some maintenance on our infrastructure that will cause a brief downtime of the user interface. This downtime will not affect sending of messages, or API data collection.
Posted on Jan 11, 19:53 UTC
Past Incidents
Jan 18, 2018

No incidents reported today.

Jan 17, 2018

No incidents reported.

Jan 16, 2018
Completed - The scheduled maintenance has been completed.
Jan 16, 12:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 12:00 UTC
Scheduled - We'll be performing some maintenance on our user account database that may cause a brief downtime of the user interface. This downtime will not affect sending of messages, or API data collection.
Jan 16, 11:25 UTC
Jan 15, 2018
Completed - The scheduled maintenance has been completed.
Jan 15, 17:41 UTC
Update - Maintenance is over. Sorry for the delay.
Jan 15, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 16:00 UTC
Scheduled - We'll be performing some maintenance on our user account database that may cause a brief downtime of the user interface. This downtime will not affect sending of messages, or API data collection.
Jan 15, 13:17 UTC
Jan 14, 2018

No incidents reported.

Jan 13, 2018

No incidents reported.

Jan 12, 2018

No incidents reported.

Jan 11, 2018

No incidents reported.

Jan 10, 2018

No incidents reported.

Jan 9, 2018

No incidents reported.

Jan 8, 2018

No incidents reported.

Jan 7, 2018

No incidents reported.

Jan 6, 2018
Resolved - The intermittent issues with logging in have been resolved.
Jan 6, 01:56 UTC
Monitoring - Our engineers have deployed a fix for the intermittent login issue.

We are continuing to monitor the situation and will provide an update by 02:00AM UTC.
Jan 6, 00:59 UTC
Identified - We've identified the root cause of this intermittent login issue. Our engineers are currently investigating fixes for the problem.

We will provide the next update by 01:00AM UTC.
Jan 6, 00:33 UTC
Investigating - We are currently investigating a few reports of problems logging in.

Started: approximately 11:30PM UTC

We will provide an update by 12:30AM UTC.
Jan 6, 00:00 UTC
Jan 5, 2018

No incidents reported.

Jan 4, 2018

No incidents reported.